Meet Harvest Hill Resident Ray
We’ve introduced Ray before, but in this recent video interview you can hear from him directly about his move to Harvest Hill. Enjoy!
We’ve introduced Ray before, but in this recent video interview you can hear from him directly about his move to Harvest Hill. Enjoy!
Each day, Kitchen Manager/Head Chef Brian Pike wakes up with just one objective: ensuring that residents of Harvest Hill enjoy a fulfilling culinary experience suited to their individual tastes and preferences.
Brian has worked in food service in one form or another for more than 30 years. He started in the Harvest Hill kitchen as a prep cook and worked his way into new positions over 20 years before being promoted to his current role in 2021.
“I’ve really enjoyed working at Harvest Hill, and I have so many fond memories of time spent with staff and residents,” said Brian. “Serving our residents is important to me and my team because Harvest Hill is their home. It’s our mission to make sure they are comfortable, satisfied and enjoying tasty, nutritious meals every day.”
As Kitchen Manager/Head Chef, Brian is responsible for ordering all the food, equipment and necessities for the Harvest Hill kitchen, preparing daily and weekly menus, scheduling staff shifts, and managing staff to ensure food quality, cleanliness and the daily operations of the kitchen. Brian also helps coordinate Harvest Hill’s monthly resident meeting, where residents come together with kitchen staff to provide feedback on various menu items and offer suggestions for new dishes.
“Our goal as a food service team is to provide healthy, delicious meals for residents every day,” said Brian. “We provide three meals a day, 365 days a year, so it’s a big task at times, but we tackle the challenge head on. It takes the support of all of our kitchen staff to make it happen.”
Brian hails from Ascutney, a small village in the town of Weathersfield, Vermont. He began in food service as a deli and pizza cook while attending high school in Claremont, New Hampshire. He went on to work at resorts throughout Vermont, including the Ascutney Mountain Resort, Okemo Mountain Resort, and Hawk Inn, where he also filled in front-of-house as a server, bartender and manager.
In his role today, Brian said he most enjoys interacting with Harvest Hill residents, getting to know them and hearing their stories, dreaming up new specials and hearkening back to old favorites, all while cooking up creative, nutritious dishes that can put a smile on their face.
“I’ve always enjoyed being involved with customer service, and I love working with our residents,” Brian said.
After moving to Harvest Hill in July, independent living resident Gretchen Fairweather has only good things to say about it, from the community’s staff to the interesting residents, activity choices and delicious food, to her comfortable apartment.
“It’s a very friendly, warm environment, and there’s always a lot going on,” said Gretchen, 78. “The staff is terrific, and the food is unbelievable. I couldn’t get over it! I’ve made some good friends, and my apartment is the perfect size for me.”
According to Gretchen, she actually set her mind on moving to Harvest Hill years ago. Working in Lebanon, her daily drive by Mascoma Street took her past a large building site, which she assumed was an addition to Alice Peck Day Memorial Hospital.
“I’d just drive by it and wonder what it was,” she said. “It got bigger and prettier, and then one day I just drove into the driveway and found out it was going to be a retirement community. I decided right then and there that’s where I was going to live when the time came.”
Born in Rochester, New York, Gretchen grew up in Pennsylvania and attended The University of Vermont. She started her career at a Philadelphia publishing house, and later worked at Woman’s Day Magazine in New York City. It was there she met her husband, then a student at Columbia University.
After her husband secured a job teaching at the University of Connecticut, Gretchen took a job at the Willimantic Chronicle as a newspaper reporter. She spent her later career as a station manager for radio stations in Connecticut and New Hampshire and supported her husband and their two children while he attended medical school.
“I loved the people and the personalities I encountered working in radio! You get one announcer who wants to be the next Wolfman Jack, another who wants to be the next bigshot news reporter,” said Gretchen. “It was a lot of fun and I made a lot of friends.”
After she retired from radio, she and her family opened a bed and breakfast in West Hartford, Vermont for six years. She went on to spend a lot of her time volunteering: as a trail guide at a local natural museum, in the cancer center at Dartmouth-Hitchcock Medical Center, and at David’s House, a residence for families of children being treated there.
“It’s been a good life,” she said. “I’ve had a lot of wonderful experiences, and I have no regrets.”
Now, at Harvest Hill, Gretchen loves to remain active and involved, just as she always has. She loves that there is always something going on, whether it’s movies, van trips, live entertainment, lectures, classes, clubs or something else. She currently belongs to a book club, attends three exercise classes a week, and likes taking advantage of the nearby hiking and biking trails.
Most of all, though, Gretchen appreciates those parts of the community you can’t see from the outside: the people who work there. They’re the ones who make Harvest Hill truly special, she said.
“The staff here are just wonderful, from the nurses to the cleaning crew, to the maintenance men, to the people who work in the office,” said Gretchen. “And I think every resident here would say the exact same thing.”
Among the many long-tenured staff members at Harvest Hill is Housekeeping Manager Deb Baker, who recently celebrated her 20th work anniversary at the community.
In her wide-ranging role at Harvest Hill, Deb is happy to take care of anything that needs doing. During the pandemic, when restrictions prevented residents from visiting the dining room, she helped deliver breakfast and lunch to their apartments. Typical days, though, tend to stick to a schedule, she said.
“I come in, get my housekeeping equipment and start cleaning the common areas. I always say good morning to the residents, who are usually getting up and heading to breakfast around that time,” said Deb, whose two longtime employees, Joanne Rogers and Stacey Jorgensen, have been with her for 16 years. “We clean anything that needs it, and we also clean 14 apartments a day, working around residents’ schedules.”
“The residents we clean for are just awesome people,” she added. “A lot of them can’t wait to see us — some stay in their apartments so they can ask what our week or weekend was like. They just want to chit chat. Sometimes they’ll have a little list of things for us to help them with, whether that means getting a container off the top shelf, opening a jar of jam or helping them put on a shoe.”
Deb has had experience with the elderly from a young age, she said. The oldest of six children, she was brought up around her grandparents and great grandmother, and, as a junior high student in the 70s, she volunteered after school reading and making crafts with residents at the nursing home that used to be run by Alice Peck Day Memorial Hospital.
Deb has been married for 20 years and has a stepson, Adam; two daughters, Jennifer and Carrington, both born at Alice Peck Day; and two granddaughters. When she’s not working, she enjoys crafting, gardening, researching family genealogy, birdwatching, and doing photography, her favorite hobby.
Deb shoots weddings, high school senior pictures, and maternity photos, but most of all, loves photographing wildlife. Recently, Harvest Hill’s activities director asked her to bring in some of her work for display and give a talk to residents.
“I’m also the person who takes photos of the residents during some of the activities, and I always take a photo of new residents when they first move in,” said Deb. “That photo and a little write up go into an album that’s kept in the library, so if another resident wants to know who a certain resident is, they can just go into the library, open up the photo album and see.”
Looking back at her time at Harvest Hill, Deb said, building relationships with the residents and helping them with what they need has been extremely fulfilling.
“I’m proud of the things I do here,” she said. “It’s so rewarding. I love working with the residents. I love their stories. They’re all like grandparents to me.”
All photos below were taken by Deb Baker.
Since her mother moved to Harvest Hill’s independent living apartments in May, the improvements in her health and happiness have been a breath of fresh air, said Pam Franklin. Meanwhile, Harvest Hill’s thoughtful and caring staff have helped ease the transition process on her end as well.
“Harvest Hill has been wonderful for my mother so far, and I’ve really enjoyed working with the staff,” said Pam. “They’ve been very, very nice and supportive — [Sales and Marketing Manager Peggy Cooper] is wonderful and there are helpers who pop in all the time. They are always upbeat, trying to involve her in new activities and getting people together.”
While her mother, Joan Goodridge, is 92 years old, she is still very independent, said Pam, so she has really enjoyed having her own private apartment with a kitchen to cook in and small garden to tend.
“The sun comes into her apartment every morning, which looks out onto the center green,” she said. “She has her own little garden space outside of her patio that she gets to take care of, so she enjoys doing the planting and weeding and watering.”
Having lived in the Upper Valley for years, Pam was already aware of Harvest Hill’s stellar reputation, but the transition really began after Joan had a fall while living in her condo in Northampton, Massachusetts. Pam’s brother, who lived nearby, moved Joan to a local independent living community; then, once Pam retired as a high school science teacher, she brought her to Harvest Hill, 10 minutes from her home in Etna.
Joan had also recently been having a difficult time eating and was losing weight rapidly, so for Pam, another selling point was the dining hall’s reputation for healthy, delicious food.
“Since coming here, she has already gained a couple of pounds!” said Pam. “The dining team has been working with her to get more foods she likes and is able to eat.”
These days, Pam said her mother has been enjoying Harvest Hill’s exercise and yoga classes, and most recently, book club meetings. “She is especially loving those because she is a retired librarian, so reading is her thing,” she said.
Most of all, though, Joan enjoys socializing with the other residents.
“She really enjoys the social activities and chatting with people in the dining room,” said Pam. “The atmosphere here almost reminds me of going to school. She loves to get up in the morning and see her friends. That’s the feeling you get here — there are so many great people.”
While Pam still visits her mother every other day and keeps in touch by phone, she does feel relief knowing her mother has support nearby.
“I’m glad she can be in a community that meets her needs, where there are people around and lots of social activities and things she enjoys,” said Pam.
Having Alice Peck Day Memorial Hospital, Harvest Hill’s affiliate hospital, right around the corner has also been very comforting to them both.
“One of my mother’s challenges is anxiety,” said Pam, “so to have a hospital within walking or wheelchair distance makes it more comfortable for her, so she knows that if there’s a problem, help is right next door.”
For Stephanie Berman, moving her independently minded parents Bob and Jeanne Trout to Harvest Hill was not an easy decision, but in the end, one that was entirely worth it. The difference in their health and happiness has been “night and day” since moving in in March, Steph said.
Bob, 92, is a former lumber worker, special education teacher, semi-truck driver and Korean War Navy vet, while Jeanne, 90, was a registered nurse who worked with OB-GYN patients. The fiercely independent couple, both native Michiganders, were initially reluctant to leave their home of 54 years but agreed to try Harvest Hill on a trial basis. In May, they decided they would stay on permanently.
Steph, who lives nearby and visits three or four times a week, has since noticed a marked positive change in her parents as they become increasingly engaged with other residents, the staff, and daily activities.
“The stimulation they are getting here is so worth it,” said Steph, a registered nurse at Dartmouth Hitchcock Hospital who works as certified diabetes care and education specialist. “They were sitting in their home thinking they were socializing, but they weren’t really. Now they see people a minimum of three to five times a day with meals and the nurses coming in.”
Steph first knew her parents were struggling to handle all their needs after her beloved big brother Dyrk’s sudden death 10 months ago from complications of spina bifida. It started with a red flag: Bob had a stroke two days before Christmas and Jeanne forgot to mention it. That led Steph to suspect her mom, who had spent many years taking care of Dyrk, might be developing the symptoms of cognitive impairment.
Upon visiting her parents in January, Steph was shocked to discover both had stopped eating due to grief and had lost an alarming amount of weight. She drove them back to New Hampshire where she and her husband could care for them, and eventually, they decided to consider Harvest Hill.
“In a very long, hard process, we knew they needed to feel independent again, but closer to me, their only family left to help them,” Steph said. “When she first got here, my mom was not understanding that she could not live alone safely anymore. She called almost nightly demanding her keys to her car so they could drive back to Michigan in the morning!”
But it turns out that Steph was right about her mother’s condition. Her mother’s new doctor at Dartmouth Hitchcock, a gerontologist, has since diagnosed Jeanne with cognitive impairment, and she now has the support of both hospital care and the attentive nursing team at Harvest Hill.
For her parents, now in assisted living, meeting other residents has proven to be just what the doctor ordered, as has being able to continue doing the activities they both love, like golfing. In fact, Jeanne has already gotten several holes-in-one on the Harvest Hill putting green!
“My parents are also people lovers, so they love to laugh and converse,” said Steph. “After finally meeting people and enjoying getting to know the staff, my mother started feeling more comfortable. They are also in a ground floor apartment with a patio now — that was another gamechanger.”
For his part, Bob continues to enjoy the food at Harvest Hill — for hers, Steph is just happy he is eating again.
“My parents are doing so much better than they were 10 months ago,” she said. “I can only thank the staff at Harvest Hill. They are so sweet, caring and accommodating, and you can tell they love the residents. They made our transition so easy, and they were super helpful to me as an adult child who had no idea what I was doing.”
Our residents are doing well, and we continue to take steps to ensure they remain healthy and safe while enjoying their daily activities. Our community spaces are open and activities are continuing as scheduled.
Because there is still some uncertainty with COVID-19 we are keeping certain safety protocols in place. For now, we are requiring all Harvest Hill residents to wear a mask outside their private residences. We also require staff, visitors, contractors, private caregivers, and everyone else who enters the Harvest Hill community to wear a mask.
While all public spaces remain open and masks are not required for The Woodlands residents, we are encouraging them to continue washing their hands frequently and wearing a mask when receiving guests or in community spaces.
We are continuing to rigorously clean and sterilize all surfaces and have emergency preparedness and response systems in place.
Grafton County’s COVID-19 information for the city of Lebanon provides regular updates regarding infection rates and mask mandates.
Thank you to our residents, families, and staff at both Harvest Hill and The Woodlands for your continued support to protect the health and well-being of our residents.
Our residents are doing well with no positive COVID-19 cases. We will continue to take steps to ensure residents remain healthy and safe while enjoying their daily activities. Here are the latest updates for our community:
While there is still uncertainty regarding new COVID-19 variants, caution remains necessary. All APD Lifecare employees are in compliance with our mandatory vaccination policy and The Woodlands and Harvest Hill residents have received their first booster shots. Harvest Hill is currently working with our pharmacy to schedule a clinic to provide a second booster shot for residents. More information to follow once the date for the clinic has been set.
Grafton County’s COVID-19 information for the city of Lebanon provides regular updates regarding infection rates, mask mandates and other COVID-19 related policies.
Thank you to our residents, families, and staff at both Harvest Hill and The Woodlands. We appreciate your understanding and support and will continue to share updates or changes to our current COVID-19 policies and protocols.
We are pleased to announce that we have had no further cases of Covid-19 and our residents are all doing very well. We continue to take steps to reinforce and enhance our COVID-19 policies to ensure residents remain healthy and safe while enjoying their daily activities:
A reminder that, since Grafton County is currently classified as COVID-19 Risk Level Red (Very High) and there is still uncertainty regarding the Omicron variant, caution remains necessary. Woodlands residents have received their COVID-19 vaccine booster shot. Most Harvest Hill residents had their booster shots as well. In addition, all APD Lifecare employees are in compliance with our mandatory vaccination policy.
Aside from the changes listed above, COVID-19 precautions for The Woodlands remain the same as those presented in our August update. At The Woodlands, we also continue to require all vendors, contractors, private caregivers and others who enter the building to be fully vaccinated.
Thank you again to the residents, families, and staff of both Harvest Hill and The Woodlands. We appreciate your understanding and support during this time and will be sure to report any updates.
Cindy Jerome
Executive Director, APD Lifecare
Amy Rauert
Administrator, Harvest Hill
We are pleased to announce that, as of today, all residents who had tested positive for COVID-19 are out of isolation following the requisite 10-day isolation period. In the meantime, we continue to test and to take steps to reinforce and enhance our COVID-19 policies to ensure residents remain healthy and safe:
A reminder that, since Grafton County is currently classified as COVID-19 Risk Level Red (Very High) and there is still uncertainty regarding the Omicron variant, caution remains necessary. Thankfully, no residents at The Woodlands have tested positive for COVID-19, and all Woodlands residents have received their COVID-19 vaccine booster shot. Most Harvest Hill residents have their booster shots as well. In addition, all APD Lifecare employees are in compliance with our mandatory vaccination policy.
Aside from the changes mentioned in the list above, COVID-19 precautions for The Woodlands remain the same as those mentioned in our August update. At The Woodlands, we also continue to require all vendors, contractors, private caregivers and others who enter the building to be fully vaccinated.
Thank you again to the residents, families, and staff of both Harvest Hill and The Woodlands. We appreciate your understanding and support during this time and will be sure to report any updates.
Cindy Jerome
Executive Director, APD Lifecare
Amy Rauert
Administrator, Harvest Hill
Last week, 31 residents of Harvest Hill and five employees tested positive for COVID-19. In response, APD Lifecare took swift action to strengthen our current COVID-19 precautions and impose additional health and safety restrictions at our communities. Numerous steps were taken to reinforce and enhance our COVID-19 policies:
We are thankful that, because our Harvest Hill community is located on the Alice Peck Day Memorial Hospital campus, we had access to experienced medical staff who were able to test residents right in their residences. Residents who tested positive also benefitted from access to the Short Stay Infusion Unit at Alice Peck Day for monoclonal antibody therapy treatments. Having access to emergency and in-patient care through the Dartmouth-Hitchcock Health system was greatly beneficial.
As of today, Dec. 2, we are happy to announce the first three Harvest Hill residents who were diagnosed with COVID-19 were released from isolation after the requisite 10-day period. On Dec. 3, 21 more residents who tested positive will be released from isolation.
Going forward, the situation remains dynamic. Grafton County is currently classified as COVID-19 Risk Level Red (Very High) and uncertainty remains about the emerging Omicron variant, so the utmost caution remains necessary. Thankfully, no residents at The Woodland have tested positive for COVID-19, and all Woodlands residents have received their COVID-19 vaccine booster shot. Most Harvest Hill residents have received their booster shots as well. In addition, all APD Lifecare employees are in compliance with our mandatory vaccination policy.
Please note that, aside from the changes mentioned in the list above, COVID-19 precautions for The Woodlands will remain the same as those in our August update. At The Woodlands, we will also continue to require all vendors, contractors, private caregivers and others who enter the building to be fully vaccinated.
Thank you again to the residents, families, and staff of both Harvest Hill and The Woodlands. We appreciate your understanding and support during this time. As we continue to monitor the situation, we remain dedicated to keeping our residents healthy and safe, and we will be sure to report any updates.
Cindy Jerome
Executive Director, APD Lifecare
Amy Rauert
Administrator, Harvest Hill
With COVID-19 case numbers rising in Grafton County due to the Delta variant, APD Lifecare has elected to re-introduce some of our health and safety restrictions for both The Woodlands and Harvest Hill communities. In enacting these changes for our community’s protection, we also remain committed to minimizing the impact on our residents by keeping our dining rooms open and making masking optional for residents.
The good news is that these new regulations continue to prevent the virus from affecting our community! We still have not had a single case of COVID-19 among our residents, all of whom are vaccinated. We now also require all new residents to receive vaccinations before moving in.
In addition, since APD Lifecare is part of the Dartmouth-Hitchcock Health system, vaccinations are required for all staff by September 30th. We are proud to announce that 90% of Lifecare employees were already fully vaccinated before this new mandate was announced.
APD Lifecare has also extended our vaccination mandate to all vendors, contractors, private caregivers and others who come into our building to provide services in resident areas. As of September 30th, only fully vaccinated service providers will be allowed to enter resident areas of the building.
Lifecare also recently introduced our new “3V” program for vendors, contractors and private caregivers which serves as a companion program to our current “3V” program for visitors to The Woodlands (see below).
As with the existing Woodlands policy, vendors who show proof of vaccination receive a “3V” card indicating they are welcome anywhere in the building. Participating vendors must also sign a contract agreeing to safety measures that protect residents, including never coming in if they are feeling ill and keeping their masks on all times.
Going forward, many of our policies at The Woodlands and Harvest Hill will remain the same. Any revisions made to our COVID-19 policy since our May update are included below:
Visiting The Woodlands
Visiting Harvest Hill
Please note that APD Lifecare has also updated our guidance for residents who venture off campus. While overall infection rates remain lower in Grafton County than in much of the country, new cases of COVID-19 continue to increase. Grafton County is now at COVID-19 Risk Level Orange (High), so we are requiring residents from The Woodlands and Harvest Hill who go off campus to wear masks when visiting local stores and restaurants, even if they are fully vaccinated.
As we continue to navigate this changing situation, we will continue to keep The Woodlands and Harvest Hill community apprised of any community updates or policy changes. In the meantime, thank you again to all our residents, families, and staff for your steadfast cooperation, patience and understanding. We couldn’t do this without you!
Cindy Jerome
Executive Director, APD Lifecare
Amy Rauert
Administrator, Harvest Hill
Now that all of our residents are fully vaccinated, we are lifting most restrictions for residents of The Woodlands and Harvest Hill!
What a beautiful sight it’s been so far: families and friends can visit each other, plus residents can hug and eat together without social distancing. We’ve also resumed group activities and normal use of our on-campus facilities. Some restrictions remain, so I’ll elaborate on our new COVID-19 policy here:
Visiting The Woodlands
Visiting Harvest Hill
Please note: With cases dropping quickly, Grafton County is now at COVID-19 Risk Level Yellow. This means that residents from The Woodlands and Harvest Hill who venture off campus can now visit local stores and restaurants, as well as households where everyone is fully vaccinated.
The countywide vaccination rate (1+ shots) is just short of 74% and you can find the county’s recommendations on mask wearing HERE.
This much welcomed new normal is thanks to months of cooperation by residents, families, and staff at both The Woodlands and Harvest Hill. We can’t thank you enough for keeping our communities safe and healthy! And now…Enjoy!
Cindy Jerome
Executive Director, APD Lifecare
Yesterday afternoon (February 11, 2021), we administered 240 doses of COVID-19 vaccine here on our campus.
This is wonderful news! While safety behaviors of masking and distancing will continue, we have achieved a significant measure of safety. Thank you to everyone who helped to make this possible.
I must personally recognize Amy Rauert, Administrator at Harvest Hill. Amy set up the clinics and led all the preparation, putting in long hours gathering and providing Walgreens with the information they needed to vaccinate hundreds of people. Thank you, Amy.
I feel so joyful today! We have kept our residents safe for 11 months! The battle is not over, but having 80% of our staff vaccinated is a huge step forward. Thank you.
Cindy Jerome
Executive Director, APD Lifecare
Administrator, The Woodlands
We held our first round of vaccination clinics at both Harvest Hill and the Woodlands last week. Everything went smoothly and the next two clinics will take place Feb. 11th and March 4th.
APD Lifecare is pleased to be able to offer the COVID-19 vaccine starting January 21 to all residents and staff at Harvest Hill and The Woodlands! We’d like to thank our residents, families and staff for continuing to follow our safety measures in place and getting us to this point.
In the meantime, our communities are continuing to follow the health and safety protections initiated in March, including all state and federal guidelines. Our March 21, 2020 COVID-19 update contains a list of additional COVID precautions in place, but please note:
Going forward, we will continue to provide updates as the vaccine process progresses. As we prepare to begin this new phase, here’s a look back at previous months:
As our communities enter 2021 with the vaccine in hand, we’re excited to see some light at the end of the tunnel! In the coming months, our residents and staff look forward to reconnecting with each other, reestablishing our routines and returning to the activities we previously enjoyed.
Thank you for your support making sure our communities stay safe and healthy!
Cindy Jerome
Executive Director, APD Lifecare
Thank you to all residents, families and staff for following the safety measures to help protect our communities from COVID-19. While Harvest Hill and The Woodlands continue with many of the protections initiated in March, we have instituted two changes.
Please see our March 31 COVID-19 update for additional precautions that are still in place.
And again, we thank everyone for your support in keeping our communities safe and healthy.
APD Lifecare’s top priority is the health and well-being of our residents and staff. Given the additional challenges that COVID-19 presents to people aged 65 and older, we implemented significant precautions and preparations including:
While none of this is easy for anyone, we know we are on the right path when we hear in the words of one resident: “I feel we are in what is probably the safest place with the most help in New Hampshire
Cindy Jerome
Executive Director, APD Lifecare
At 97 years old, Mary Morse still possesses a remarkably youthful and energetic spirit, just one of the many reasons why her son Dr. Richard Morse says Harvest Hill has been such a great fit.
Deborah Dworak’s mother, Betty Corcoran, may be 100 years old, but she is still an extremely independent woman.
APD’s senior communities were recently awarded for their efforts to protect the natural environment and arrest the course of climate change.