As the Lead Concierge at The Woodlands, Kim loves the variety of her workday which starts early with setting up the continental breakfast and delivering newspapers throughout the building. She helps to ensure a lot of things get taken care of here at The Woodlands like helping new residents with their paperwork, assign parking and storage spaces and getting them their keys. She also keeps the resident directory organized.
“This is a communications type of position,” Kim says. “Depending on the day, I may arrange for our driver to take a resident to a medical appointment, take a group to a class at Dartmouth or to a performance at Northern Stage. I also assist residents with making reservations in our dining room, for our guest suite, with maintenance requests, and more.”
Kim also enjoys working with seniors and getting to know all the residents that live at The Woodlands.
“This is a nice size community. It’s very homey and friendly and there is always something going on here. I get to meet a lot of interesting people and the food is great,” Kim says.
Kim grew up in Southern New Hampshire and has a degree in Hospitality Management and a certificate in accounting. She and her husband live in Lebanon where she spends as much time as possible outdoors, playing golf, hiking, and ice skating. Kim also enjoys attending the various activities her children participate in to support them.