Dining is pretty important in the daily life of residents at Harvest Hill and The Woodlands, offering not just nourishment but also a sense of community and comfort. To ensure we provide the best food and service possible, we conduct an annual resident satisfaction survey that covers many areas including dining. The questions are specific: How good are your meals; are they presented nicely; how is the service; do you have ideas for improvement? We give our residents a voice because their feedback matters. The results highlight the strengths of the dining experience while providing insights for enhancement.
What Residents Told Us
At both Harvest Hill and The Woodlands, residents consistently gave high marks to the taste and presentation of meals and most residents are satisfied or very satisfied with the quality of the food. In fact, 80% of the respondents were Very Satisfied or Satisfied. Menu variety is another strong point, with options to cater to different tastes and dietary preferences. Residents also shared ideas for dishes they enjoy, such as seafood entrees, soups, and freshly prepared salads.
That said, some residents suggested more seasoning, expanding vegetarian options, and lighter fare. Residents also said they enjoyed family-style dining, praising a barbecue event from last summer. These suggestions help us to innovate with our meal planning, helping to ensure that dining remains a highlight in our communities.
Dining Room Service & Atmosphere
Service in the dining rooms received high marks and residents appreciate the attentiveness and professionalism of the staff. Comments from The Woodlands survey suggest that staff training and recruitment efforts are paying off, as residents notice the dedication and friendliness of their servers.
Community & Culinary Engagement
Beyond the meals themselves, dining at Harvest Hill and The Woodlands is a communal experience that fosters friendships and social connection. Some residents said how they value the ability to provide feedback and would like to see even more opportunities to suggest menu items.
With an already strong foundation in dining satisfaction, Harvest Hill and The Woodlands continue to evolve their food services to meet residents’ expectations. By incorporating feedback, fine-tuning menu selections, and maintaining our commitment to high-quality meals, we can continue to grow and change with our residents’ preferences and tastes.
Would you like to join us for a meal and experience it firsthand? Contact our Director of Sales & Marketing today at 603-308-0024 to schedule a tour and taste the difference!
